Maintenance
Update on Global AWS Incident
Resolved Oct 20, 2025 at 8:32am UTC
Dear Valued Partners,
Amazon Web Services (AWS) has reported issues affecting multiple services in the us-east-1 (N. Virginia) region. TIBA is among the many companies hosting resources in this region.
The SPARK Cloud Platform is hosted on AWS in the us-east-1 (N. Virginia) region.
The SmartPark Cloud servers are hosted in a different AWS region and are not affected by this incident.
At this time, we have observed only minimal latency on the SPARK platform (https://spark-cloud.tibaparking.net...
Global AWS Incident - RESOLVED
Resolved Oct 21, 2025 at 6:00am UTC
Dear Valued Partners,
We are pleased to inform you that Amazon Web Services (AWS) has announced a full resolution of the recent incident.
All systems are now fully operational, with no latency observed on the SPARK platform.
We apologize for any inconvenience this incident may have caused and appreciate your patience and cooperation throughout the process.
If you encounter any issues or have any concerns, please contact your TIBA support representative.
**Thank you for...
Feature updates to SPARK cloud
Resolved Nov 9, 2025 at 6:00am UTC
New feature deployment to SPARK cloud
There may be brief disruptions during the time window.