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Maintenance

Global AWS Incident - RESOLVED

Oct 21, 2025 at 6:00am UTC  –  Oct 21, 2025 at 6:01am UTC

Resolved
Oct 21, 2025 at 6:00am UTC

Dear Valued Partners,
We are pleased to inform you that Amazon Web Services (AWS) has announced a full resolution of the recent incident.
All systems are now fully operational, with no latency observed on the SPARK platform.
We apologize for any inconvenience this incident may have caused and appreciate your patience and cooperation throughout the process.
If you encounter any issues or have any concerns, please contact your TIBA support representative.
Thank you for your understanding and cooperation.